Complaints - FAQs

Please search below for frequently asked questions regarding Complaints. Please browse search results for answers to commonly  asked questions about the College and complaint procedures. If further assistance is needed in answering your question(s) please write to the College at the postal address or fax number below:

Address: 404 -1755 West Broadway, Vancouver, B.C. V6J 4S5

Facsimile: (604) 736-6133


These FAQs are for informational purposes only. They are intended to be useful to all individuals in understanding the College's mandate, policies, and procedures. Readers are advised that policies and procedures change. While the College will endeavour to update its FAQs and the website as efficiently as possible, the FAQs cannot be relied upon as being up to date. Readers are also advised that the application of some procedures may depend upon the circumstances of a matter, and therefore may not occur the same way in every instance. The FAQs are for information purposes only and may not be relied upon as legal advice.

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Our Mandate

To regulate the profession of psychology in the public interest in accordance with the Health Professions Act of British Columbia by setting the standards for competent and ethical practice, promoting excellence and taking action when standards are not met.

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